Processing & Delivery

Orders ship within 2 - 3 business days (excluding weekends and holidays).

During holiday seasons, processing may take up to 5 business days.

Once shipped, you'll receive a tracking email - standard delivery takes 3–5 business days within the contiguous U.S.

Shipping Carriers
We work with trusted carriers like USPS, UPS, and FedEx to deliver your candles safely and efficiently.

Shipping Costs

We offer a flat-rate shipping fee of $12.99 on all orders. Please note that shipping rates are subject to change at any time.

You will receive an order confirmation via email once your order is placed and a shipment confirmation with trackingonce your order is on its way.

Local Pick Up

Prefer to skip shipping? We’ve got you covered.

• Select Local Pickup at checkout.

• Be sure to include your mobile number when you place your order.

• Once your order is ready, we’ll text you to coordinate a convenient pickup time and location.

It’s a simple, free, and flexible way to get your candles without the wait.

Lost or Delayed Packages

Habb Home cannot be held accountable for lost or stolen packages. If you believe your package has been lost or stolen please contact the carrier assigned to your order and begin an investigation.

In cases where your package is marked as delivered but you have not received it, it may be helpful to check with your neighbors as packages are frequently delivered to the wrong addresses. In the case your package is marked as delivered late in the evening or on a weekend it is likely the carrier prematurely marked your package as delivered and is likely it will deliver the next business day. Please note that we cannot issue refunds for shipments that are marked as delivered but claimed to not be received.

Damaged Items

Did your candles arrive with a bruise (or worse)? Please email us [support@habbhome.com] a photo of the damaged item(s) and packaging within 7 days, and we’ll quickly assess to determine if a replacement is needed.

If the order you received is incorrect, please contact, [support@habbhome.com] with photos of the product you received along with the packing slip.